Frequently asked questions
How do I set up the oval pop up banner?
Open the banner carefully, position it where you want it, then insert the steel pegs through the reinforced metal grommets to secure it to the ground. Use the adjustable hook-and-loop strap to help keep the banner properly shaped and supported.
We provide step-by-step video tutorials to guide you through the installation process. A printed instruction manual is also included in the package for your reference.
Is the steel peg set included?
Yes. A steel peg set (4 steel pegs) is included, so you can secure the banner on grass, turf or soft ground during outdoor events.
Can I use different artwork on each side?
Yes. If you want different designs on the front and back, please upload both artwork files and label them clearly as Front Side and Back Side.
How to make my pop-up banner look most closely to my design file?
Please provide artwork in CMYK or Pantone Solid Coated colors. Since not all RGB colors can be accurately reproduced in CMYK printing, the final product may have slight color variations. We also offer detailed one-on-one guidance to help you prepare your artwork correctly.
What artwork file should I upload?
For best print quality, we recommend high-resolution files such as:
- AI
- EPS
- PSD
- High-resolution JPG or PNG
What size is most popular?
The 24" × 62" size is a compact option for indoor displays, small storefronts, and tighter spaces.
33" × 81" size is our most versatile choice for events, shops, and general promotions.
If you need stronger visibility outdoors or in a busy area, the 43.3" × 102.4" size gives your message more presence.
For wider artwork, menus, or horizontal logo layouts, the 47" × 81" size is a good fit.
Can I see a proof before production?
Yes. We can provide a digital proof before production so you can review the layout, artwork placement and main details.
Artwork Guidelines